The president, and principal investigator of the company, Terry W. Duncan has over 20 years in the insurance  investigation/claims industry with an additional 9 years in Law enforcement, and 10 years as a volunteer firefighter.
CSFI, Inc. has recently hired Patrick Montplaisir as an associate investigator. He comes to CSFI, Inc. with 10 years as a Certified Criminal Defense Investigator (CCDI) and a B.A. in criminal justice. He has experience in explosion investigations and demolition through the United States Army. Please see his resume for more details.

Experienced

Nine years experience as police officer and Lt. investigator in an Ia. Police Dept.

15 years as a fire, explosion & theft investigator for an Ia. insurer

5 years with another insurer in Ia. working veh, dwelling, agricultural fires, and explosions, as well as BI, and casualty claims.

Knowledgeable

Certified Fire & Explosion Investigator, National Association of Fire Investigators

Certified Fire Investigator, International Association of Arson Investigations

Senior Claims Law Associate, American Education Institute

Fraud Claims Law Associate, American Education Institute

Associate in Claims, CPCU Course